Job Description

Requisition No: 837426 

Agency: Department of Health

Working Title: SENIOR HEALTH EDUCATOR - SES - 64084716

 Pay Plan: SES

Position Number: 64084716 

Salary: $57,000.00-$59,000.00 

Posting Closing Date: 09/23/2024 

Total Compensation Estimator 

Job posting category – Internal Agency

Your Specific Responsibilities :

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. This is a management position directly supervising Breastfeeding Peer Counselors (BFPC) – Family Support Workers and is under the supervision of the Breastfeeding Coordinator. The Senior Health Educator is also responsible for providing IBCLC services as an International Board-Certified Lactation Consultant (IBCLC) for the Florida Department of Health in Miami Dade County (DOH Miami Dade) WIC Program. The incumbent provides services for the WIC Program in accordance with DHM 150 24, and the FL WISE User’s Manual. Incumbent is responsible to follow and adhere to all rules, regulations, policies, and procedures of the Florida Department of Health (FL DOH) and the WIC and Nutrition Program. The incumbent in this position will have authorized “need to know” access to confidential WIC client records, and the FL WISE data system. Assignments of Duty Station, hours and days worked may vary based on agency/unit needs. Incumbent will have access to records containing social security numbers in the performance of job duties. The incumbent of the position will work with a diverse population and will deliver services in English/Spanish or English/Creole.

Responsible for the oversight and management of breastfeeding peer counselors at the Miami Dade WIC assigned area. Responsible for all supervisory duties including, but not limited to recruitment, interviewing, developing performance plans using SMART objectives, conducting performance appraisals, and directing/developing employees, and disciplinary action as appropriate. Ensures that direct reports follow established agency policies, procedures, and protocols, and submit all administrative requirements. Independently supervises and provides leadership and coaching opportunities to direct reports by motivating, training, providing guidance, and other activities.

Participates in the development, implementation, and evaluation of standards of practice, guidelines, policies, procedures, and protocols as it applies to the WIC and Nutrition Program. Works with management to assess for ongoing improvements to the program. Finds and implements creative solutions to process management which include, but are not limited to, making staffing changes, role changes, within their area, shifting assignments and responsibilities, and other operational changes as needed.

Observes and evaluates BFPC breastfeeding services and documentation. Identifies and monitors indicators to track performance of breastfeeding peer counselor services. Assists in the collection and maintenance of monthly data on BFPC services. Participates in the establishment and maintenance of BFPC standards and services using current data, trends, and performance tracking. Processes information provides recommendations and assists in implementing strategies to increase breastfeeding initiation and duration. Independently supervises and manages queuing software, dashboards, and analyzes breastfeeding unit data and indicators.

Assists the Breastfeeding Peer Counselor Coordinator in disseminating and deploying program goals, objectives, protocols, and policies pertaining to BFPC program. Monitors, maintains, and ensures that IBCLC and BFPC indicators, processes and standards are maintained. Conducts monthly meetings to provide educational and mentoring guidance to increase breastfeeding peer counselor knowledge and skill base. Remain abreast of current concepts and research in the field of lactation and BFPC programs. Incumbent will act as resource person for the department on matters involving IBCLCs and the BFPC Program.

Provides IBCLC services to WIC participants regarding advanced breastfeeding management issues. Adheres to the latest Code of Professional Conduct and Scope of Practice for IBCLCs of the International Board of Lactation Consultant Examiners. Responsible for coordination, planning and management of client, family and staff education utilizing evidence based breastfeeding information. Assesses client’s breastfeeding status and determines health care needs and appropriate action to be taken. Counsels and provides guidance and recommendations based on client screening, interpretation of the data, physical examination, and the client’s mental, emotional, cultural, and social circumstances.

Documents findings and recommendations for all participants in the client record and/or other appropriate documentation as per WIC guidelines. Plans, documents, and implements breastfeeding care plans for participants with appropriate follow up as established in breastfeeding policies and procedures. Trains and supports unit staff in breastfeeding education. Maintains open lines of communication and coordinates breastfeeding services with other WIC unit staff. Collaborates and consults with client’s health care team and BFPCs to address breastfeeding findings to ensure continuity of care. Provides appropriate referrals as required.

Directly encourage and support breastfeeding clients by telephone via the WIC Breastfeeding Helpline. Teach breastfeeding classes and lead support groups in WIC units, hospitals, outreach events, local community organizations and businesses.

Responsible for quality assurance and improve with assigned area and units. Consistently evaluates internal policies and procedures, reviews state and local agency reports, monitors, and evaluates all state and local agency indicators, and reviews records and case studies.

Develops initiatives and activities to increase breastfeeding participation and increase initiation and duration in assigned areas. Develops area specific outreach and supports and participates in Miami Dade WIC sponsored events. Outreach activities include, but are not limited to, health fairs, DOH events, community programs, contacting healthcare professionals, contacting potential WIC clients, attending outreach activities, scheduling and rescheduling client appointments, and other outreach activities as assigned.

Oversees the organization and management of all Miami Dade WIC breastfeeding inventories housed at sites within their assigned area. This includes breast pumps, breastfeeding accessories, and general breastfeeding education materials.

Maintains open lines of communication with administrative, breastfeeding, and unit staff. Phone and email communication must be maintained on daily basis. Acts as a resource to unit supervisor and indirect reports. Ensures accurate completion and timely submission of all administrative records for incumbent and direct reports including but not limited to: EARs, timesheets, leave requests, travel, monthly reports, SERVFL, TRAIN FL, etc. Participates in a minimum of one work group annually.

Operates FL WISE Computer System, scanners, pin pads, and network printers, and electronic databases. Provides on the job training as needed to all levels of staff in assigned areas. Attends all WIC Program, Florida Health in Miami Dade County, Florida Health and other meetings or conferences as assigned. Participates in mandatory meetings and in service trainings.

Performs all other duties as assigned.

Required Knowledge, Skills, and Abilities :

• Knowledge of and adherence to standards of practice and code of ethics for IBCLCs.
• Knowledge of current science theories, practices and clinical competencies of the professional IBCLC.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to establish and maintain effective working relationships with others.
• Ability to initiate, work independently, highly organized, and attentive to details.
• Ability to be discrete and maintain strict confidentiality.
• Ability to plan, organize and coordinate work activities.
• Ability to use FL WiSE data system proficiently.
• Knowledge of the principles of human behavior, learning, and effective communication.
• Knowledge of the principles, methods and techniques of training or instruction.
• Ability to actively listen to others.
• Ability to design and produce health promotion and public health educational materials.
• Ability to analyze data.
• Ability to plan, organize and coordinate work assignments and supervise others.
• Ability to train effectively and employ varied teaching methods.
• Ability to analyze and interpret anthropometric, clinical, biochemical, and health data.
• Ability to interview and counsel clients effectively.
• Ability to organize data into logical format for presentation in reports, documents, and other written/visual materials.

Qualifications :

Minimum –

This position requires current certification as an International Board-Certified Lactation Consultant (IBCLC) certified by the International Board of Lactation Consultant Examiners (IBLCE).

Where You Will Work :

7785 NW 48 Street - Suite 325

Miami, FL 33166

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;

• Nine paid holidays and one Personal Holiday each year;

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

• Retirement plan options, including employer contributions (For more information, please click

• Flexible Spending Accounts;

• Tuition waivers;

• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety- sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS.

website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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