Internal Communications Specialist, Operations Internal Business Communications Job at Amazon.com Services LLC, Nashville, TN

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  • Amazon.com Services LLC
  • Nashville, TN

Job Description

DESCRIPTION

Amazon is seeking an intuitive, high-judgment, self-motivated, and creative communications professional to join our Operations Internal Communications (OIC) team.

As an Internal Communications Specialist, you’ll help manage strategic and tactical internal communications for global Operations support functions including Global Realty, Procurement and Engineering. From creating employee-facing communications about critical policies and changes to identifying positive storytelling opportunities, you will be a key partner to project teams and executives within the business.

The ideal candidate must be a team player, able to act independently, have exemplary writing skills, a proactive work ethic, and a talent for developing creative approaches to difficult communications challenges.

This role can be based in Nashville, TN; Arlington, VA; or Seattle, WA with an ability to travel occasionally to other Amazon sites across North America and occasionally internationally.

Key job responsibilities
• Write, review, and manage business-specific email communications, updates, change announcements, leadership messaging, and ad hoc communications
• Develop strategic and innovative internal communication plans
• Coordinate the delivery of content across internal channels
• Oversee the strategic editorial calendar and capture team metrics for reporting to key internal stakeholders and informing forward-looking communications strategies
• Proactively build trust and maintain strong, cross-functional relationships with key internal stakeholders – from Operations associates to executive leaders
• Manage complex, fast-moving, and unexpected communications challenges with an ability to look around corners for risk
• Be the employee experience advocate, representing and protecting this through all strategies and decision-making
• Manage and support crisis communications on a rotating basis
• Roll up sleeves and get work done, even when at times it’s outside the scope of the job

About the team
Amazon Operations Internal Communications (OIC) is on the front lines of creating content to inform, engage, and inspire our thousands of Operations employees and support teams around the world. We are strategic thinkers; impactful storytellers and writers; communications consultants, crisis and risk managers, and brand ambassadors focused on delivering communications that build the Amazon reputation from the inside out.

BASIC QUALIFICATIONS

- 5+ years of recent professional communications or public relations experience
- Bachelor's degree in communications, public relations, or a related field

Job Tags

Full time,

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