Job Description

WHO WE ARE

ODDITY is a consumer tech company that builds and scales digital-first brands to disrupt the offline-dominated beauty and wellness industries. The company serves over 40 million users with its AI-driven online platform, deploying data science to identify consumer needs, and developing solutions in the form of beauty and wellness products. ODDITY owns IL MAKIAGE and SpoiledChild.

ODDITY LABS is our cutting-edge biotechnology R&D center, powering science-backed product innovation through the discovery and development of new molecules, probiotics, peptides, and other biological modalities. Unlike pharmaceuticals, ingredient innovation in the beauty and wellness industry has remained stagnant for decades. We are deploying patented, proprietary technologies and capabilities, including AI-based molecule discovery and advanced phenotypic databases, to understand the biological mechanisms that drive cellular behavior and develop uniquely efficacious products for beauty and wellness applications. Innovations from the ODDITY LABS will power game-changing products through ODDITY’s current brands, as well as future brands.

ODDITY operates with business headquarters in New York City, an R&D center in Tel Aviv, Israel, and a biotechnology lab in Boston. Our culture is fast-paced, innovative, agile, and offers every team member the opportunity to drive a big impact.

THE ROLE

The CRO and Operations Manager owns every aspect of CRO work—selecting vendors, overseeing trials, and delivering results that meet the highest standards. This role demands a driven, results-focused leader who can take charge of vendor selection, manage relationships, and guide projects from start to finish to hit key milestones. You’ll ensure every project with CROs meets quality benchmarks and is completed on time, every time.

In addition to CRO management, you’ll control key operational functions like supply chain and procurement to keep resources optimized and projects moving without delays. This role is for someone who acts fast, anticipates challenges, and removes roadblocks to make sure nothing stands in the way of achieving results. If you’re all about driving outcomes and getting things done, we want you on our team.

• CRO Management and Oversight: Act as the primary point of contact for CROs, ensuring effective communication and collaboration throughout the CRO’s work lifecycle. Oversee CRO performance to ensure alignment with project goals, timelines, and quality standards.
• Contract Negotiation and Budget Management: Negotiate CRO contracts, define scopes of work, and manage budgets. Monitor financial performance of CRO-related activities, ensuring cost-effective use of resources.
• Project Planning and Coordination: Collaborate with internal teams to establish project timelines and deliverables for outsourced studies. Ensure that all parties understand project requirements, milestones, and timelines, and proactively address any issues that could impact project progression.
• Risk Management and Quality Assurance: Identify potential risks in CRO-managed work, proactively developing and implementing mitigation strategies. 
• Performance Monitoring and Reporting: Track CRO performance metrics, including data quality, adherence to timelines, and regulatory compliance. Provide regular status updates to senior management and other key stakeholders on CRO performance.
• Regulatory and Compliance Coordination: Work closely with regulatory and quality assurance teams to ensure CRO activities comply with regulatory standards and organizational SOPs.
• General operational functions : Assure supply chain and procurement, to ensure efficient allocation and availability of resources to the project

Qualifications: 

• Bachelor’s degree in Life Sciences, Health Sciences, Business, or a related field (Master’s degree preferred).
• 5+ years of experience in project management, operations, or similar roles within the pharmaceutical or biotech industry.
• Proven experience managing relationships with CROs and external vendors, with an ability to negotiate contracts and monitor performance.
• Experience in supply chain and procurement processes, particularly within a clinical or drug development setting, is a strong advantage.
• Exceptional organizational and project management skills, with a demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.
• Proactive problem-solving skills, with the ability to anticipate needs, identify risks, and implement effective solutions.

WHAT WE OFFER

• Competitive compensation and benefits package.
• This position will consider and sponsor candidates on a visa (OPT, STEM OPT, H1B, TN).
• This position is in-office in our Cambridge, Massachusetts office and laboratory.
• The salary for this position is negotiable and commensurate with experience.

Note: We’re currently hiring for many roles! Not the right fit, but interested in another position? Contact us olabs.jobs@oddity.com

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