Telecommunications Operator Job at Rutland Regional Medical Center, Rutland, VT

MVRZOVFvVm10cWN3U2hWZ3BFUlAvRzM4
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

This is not a remote position . Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care. Obtains additional and/or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process. Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices. Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.

 

Minimum Education

 

  • High School Diploma or equivalent.

 

Minimum Work Experience

 

  • 2 years of experience in a customer service, retail, or other fast-based business environment.
  • Prior call center experience preferred.

 

Required Skills, Knowledge, and Abilities

 

  • Demonstrated excellent verbal communication skills including active listening.
  • Demonstrated strong reading comprehension, spelling, and grammar skills.
  • Ability to handle high call volume professionally, efficiently and confidentially.
  • Good organization, prioritization skills and attention to detail
  • Demonstrated ability to adapt swiftly to changing priorities.
  • Demonstrated ability to remain calm during emergency situations.
  • Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)

Pay Range: $15.34 - $22.77

COMPETITIVE DIFFERENTIALS RATES

  • $4.25 - Evenings
  • $8.00 - Nights
  • $4.75 - Weekends

#PM24

PI88cb629e5abb-30492-35681492

Job Tags

Work experience placement, Immediate start, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Tempus Unlimited Inc.

Non-Profit Recruiter Job at Tempus Unlimited Inc.

 ...Position Title: Non-Profit Recruiter Location: Tempus Corporate Headquarters, 600 TECHNOLOGY CENTER DR, STOUGHTON, Massachusetts, United States of America Requisition Number: Req #74 Date Posted: Thursday, October 10, 2024 Description... 

Mahanaim Farms

Farm Hand Job at Mahanaim Farms

 ...homes. We plant a large garden garden and need help processing produce, meat and milk as well as other farm activities. The ideal candidate should have experience with farming on a small scale, building, and food preservation. If you are not interested in a homesteading... 

Rize Home

Independent Contractor Sales Representative Job at Rize Home

Rize Home is seeking a motivated candidate to fill our Independent Contractor Sales Representative opening. Are you looking to continue an exciting sales career? It would be our pleasure to further develop passionate individuals who are eager to learn and grow within...

Making Opportunity Count Inc

Lead Teacher Job at Making Opportunity Count Inc

 ...Tittle : Lead Teacher Responsible to : Education Specialist Salary Range : Per SEIU Scale Basic Function : Responsible for...  ..., veterans, and people who speak a language in addition to English are strongly encouraged to apply . Compensation details:... 

Colfax Health and Rehabilitation

MDS Coordinator, RN or LPN Job at Colfax Health and Rehabilitation

 ...Relocation assistance available. RN preferred but would consider a LPN for the right LPN with the right experience. The MDS Coordinator is responsible for ensuring the timely completion of accurate assessments and interdisciplinary care plans that meet Federal...