Job Description

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title: Technical Program Product Manager III

Location: Arlington VA 22202

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid

Job Description :

• TIPM (OE) is responsible for owning and driving complex strategic business initiatives that have significant crossorganizational impact.

• The successful individual will have the ability to think strategically act tactically write effectively and display strong analytical and critical thinking skills.

• The candidate must also be able to build strong crossgroup working relationships and demonstrate exceptional organizational skills and faultless attention to detail. responsible for owning and driving complex strategic business initiatives that have significant crossorganizational impact.

• The successful individual will have the ability to think strategically act tactically write effectively and display strong analytical and critical thinking skills.

• The candidate must also be able to build strong crossgroup working relationships and demonstrate exceptional organizational skills and faultless attention to detail.

• The candidate is a subject matter expert who executes and defines the overall business development strategy across the corporate infrastructure services portfolio with limited oversight.

• They have established pedigree in both technical infrastructure and applying that

• knowledge across a wideranging customer base.

• Being a dedicated selfstarter with strong relationship building skills (across both internal and external stakeholders) are essential to this role.

• The ideal candidate will have proven communication skills and the ability to easily shift between macro and micro perspectives balancing program operational and strategic responsibilities.

• The data driven individual will be structured organized detailoriented and comfortable using a range of metrics and measures to drive actions.

• Knowing when to deeply inspect issues and when lighter touch oversight is needed.

• They will be responsible for the management of globally impacting corporate infrastructure programs across the entire portfolio.

• Roadmap development and partner alignment are critical parts of the role directly influencing our overall operational planning and owning several

• organizational goals.

• They must be fluent in data analysis across a variety of mediums and sources and are not frightened to invent new ways to challenge assumptions articulating findings and proposals up to executive level as required.

Story Behind the Need Business Group & Key Projects:

About the team

• The Corporate Infrastructure Services team (CIS) is part of the IT Services organization that supports all the clients at corporate offices.

• CIS designs plan builds maintains and deprecates the infrastructure in all corporate offices worldwide.

• This includes running the clients corporate campus & building infrastructure worldwide.

• Everything from deployingthe clientand maintaining the wired and wireless networking to Printers to the Meeting Experience in our conference rooms.

• Where theres technology at play in these buildings CIS is responsible for the customer experience and measuring the endtoend performance.

• We are passionate about ensuring our customers receive world class IT Services and making sure they have the best possible experience while working from the office.

Key Projects:

• deploy all WiFi connectivity printing capabilities (projects: RTO for next year a lot of shortages with connectivity and ability to have all offices run smoothly)

Typical Day in the Role:

Day to Day:

• Be a people focused organizational leader. Help grow talent by willingly imparting your skills and knowledge into the function serving as a mentor and developer of others.

• Identify and prioritize crossgroup collaboration opportunities.

• Set and drive regular cadence of communications to stakeholders both internal and external for business operational and strategic reviews.

• Serve as a subject matter expert and trusted advisor to senior leadership team.

• Engage on special or strategic projects and initiatives. Driving crossfunctional teams to make datadriven decisions.

• Define and own highimpact frameworks processes and strategies that drive measurable results and set the organization up for longterm success.

• Communicate ideas and initiatives clearly with direct and indirect stakeholders effectively advocating for opportunities up to the VP level.

• Partner and work with other business units to influence strategic directions across al existing and new business workstreams.

• Facilitate discussions on program direction strategy and conflicts.

• Identify develop and implement efficiency opportunities and best practices to drive operational excellence and efficiency.

• Interaction level with team: 50/50 independent vs collaborative it can change from time to time.

• Team Size: 3 close team members but will be working with many others across the company

• Chance for extension or conversion: yes based on performance and HC

Candidate Requirements:

• Leadership principals: invent and simply earn trust ownership deep dive

Qualifications :

• 7 years of technical business leadership and roadmap strategy development.

• Exceptional verbal and written communication skills.

• Previous experience in services and/or network infrastructure

• Strong background in infrastructure and technology development.

• Experience delivering results as both hands on contributor and influential stakeholder.

• Excellent problemsolving decisionmaking abilities criticalthinking skills and ability to determine root cause.

• The ability to work independently and selfmotivate in a fastpaced and rapidly changing environment

• Able to communicate technical information to nontechnical stakeholders.

PREFERRED QUALIFICATIONS

• Experience with root cause / problem analysis including the usage of data manipulation tools such as Quicksight Excel and Tableau.

• Degree: Bachelors degree in a Computer Science Information Technology or

• equivalent professional experience (Masters Preferred)

• Best: problem solver who can adjust in an everchanging environment passion for problem solving

• Red Flag: Someone who is too process oriented versus a creative thinker someone who needs a list of work to complete

• Performance indicators: completion of initiatives by deadline dates updates on progress of initiatives quality of output

Top 3 musthave hard skills

• 7 years of technical business leadership and roadmap strategy development.

• Previous experience in services and/or network infrastructure Strong background in infrastructure and technology development.

• Bachelors degree in a Computer Science Information Technology or

• equivalent professional experience (Masters Preferred)

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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