Job Description

About the Company…

WUNDERKIND combines a refined taste rooted in deep industry connections with customer service expertise. Not just another department or store chain, WUNDERKIND is a true home base for the luxury consumer. Our storefronts offer a community-based environment, both warm and inviting. Our third addition, Coast Village debuted in September of this year. Adding to the brand’s repertoire, Coast Village was the first for the brand to feature menswear fashions alongside women’s contemporary, handbags, footwear, fine jewelry, and home accents.

WUNDERKIND’s brand values are built on four pillars of PRIDE...

1. Pride in what we do.

2. Pride in bringing together a community of people.

3. Pride in our accomplishments.

4. Pride in the journey it took to get there.

About the Role…

Sales & Services

• Meets annual sales goal
• Maintains a healthy metric performance in-line or above stores average
• Builds and maintains meaningful client relationships
• Creates personalized customer experiences
• A business driver producing consistent appointment and memo business
• Well informed, demonstrates knowledge of brands and product offerings
• Customer centric providing the highest level of service

Leadership

• Brand ambassador
• Engages and motivates colleagues to utilize time effectively
• Keeps colleagues abreast of business pertinent information
• Ensures we are delivering a seamless customer experience through supporting colleagues' customer interactions
• Cultivates a team-oriented environment

Operations

• Ensures stores opening and closing procedures are fully completed
• Maintains front and back of house organization
• Communicates known inventory discrepancies to Director of Operations and Inventory Manager
• Participates in stores inventory counts and conducts spot checks
• Knowledgeable in inventory levels and ownership

Visual Aesthetics

• Assists with execution of floor sets
• Maintains visual merchandising standards
• Assists with executing weekly mannequin directives

About You…

• 3+ years in service-oriented and sales driven environment
• Client book from luxury retail space preferred
• Able to multitask and prioritize time
• Adheres to all organizational policies
• Models' behavior that reflects organizational values
• Collaborative and well in a team of dynamic individuals
• Computer proficient
• Social media savvy
• Portrays distinct stylistic point of view
• Motivated

Perks…

• Commission
• Bonus Eligibility
• Employee Discount
• Paid Time off
• Family Leave
• Health Insurance

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