Sr. Program Manager, Address & Pickup Experience, Amazon Shipping Job at Amazon.com Services LLC, Bellevue, WA

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  • Amazon.com Services LLC
  • Bellevue, WA

Job Description

DESCRIPTION

Amazon shipping is seeking a strategic and results driven leader to join as a Sr. Program Manager to lead critical Program charters for our org. We are looking for a talented individual who is able to work in an ambiguous environment, manage multiple stakeholders; and lead initiatives to improve Address Code and Pickup Experience issues. You will have a detailed/analytical mindset as well as think big attitude and will be responsible to liaise with key stakeholders across Amazon Shipping Commercial/Product/Tech/Operations teams and internal partner teams. You will be a natural self-starter who is comfortable driving complex cross-functional Programs and will have a strong management and analytical skills, and be an effective communicator.

As a Sr. Program Manager, you will own the WW execution for growth of the Program Charter. You should have proven experience in strategy, large-scale execution, entrepreneurial innovation, working cross functionally with operations and engineering teams, and people leadership in a matrix environment. This role requires comfort in ambiguous situations and maintaining a high bar in a dynamic, fast-moving environment. Strong business judgment, ability to influence cross-functional and remotely located teams, a customer-centric and creative mindset and strong analytical skills are also essential.

Key job responsibilities
• Manage the program charter by driving strategic initiatives for growth and quality improvement.
• Build and manage relationships with key stakeholders across Amazon Shipping. Commercial/Product/Tech/Operations teams and internal partner teams.
• Lead/support development of product and operational requirements in close collaboration with product, engineering, and operations teams. G
• Lead and/or support in key leadership update documents such as MBR/QBR, WW VP goals review.
• Deliver clear and concise updates on status of the Program with detailed commentary on key challenges, risks and mitigations implemented.

About the team
Amazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Job Tags

Full time, Remote job,

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