Job no: 524109
Work type: Staff Full Time
Location: UMass Amherst
Department: IT Applications
Union: PSU
Categories: Computer & Information Technology, PSU A
About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
Job Summary
The Salesforce Administrator II is part of the UMass Enterprise Systems and Development Team and will work on full life-cycle software development projects including requirement gathering, development, acceptance testing, roll-out, user training, support, and maintenance. They will use Salesforce tools to set up and configure applications, manage data, build customized dashboards and actionable reports, set up workflows, alerts, and access controls, and address and resolve user issues.
Essential Functions
Other Functions
Perform other related duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Physical Demands/Working Conditions
Typical office environment.
Work Schedule
Salary Information
Level 29
Special Instructions to Applicants
Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Advertised: Jul 3 2024 Eastern Daylight Time
Applications close: Oct 4 2024 Eastern Daylight Time
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