As the Quality Assurance Manager, you will support and lead quality efforts for a customer service and contact center based in Howard County, Maryland. A team-oriented, professional, with critical thinking capabilities and a positive attitude, are hallmarks of the ideal candidate, who must also possess strong communication and interpersonal skills. These qualities will be crucial to allow for mentoring and guiding the department to success. Candidates with knowledge of Medicaid/Managed Care, eligibility, and low-income populations are encouraged to apply.
Job Requirements:
Qualifications for the position include:
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