Job Description

Purpose of Role

The Project Lead will coordinate the service installation, expansion, troubleshooting, training, startup, commissioning, and preventative maintenance of Humidification and Dehumidification equipment. They will communicate between Condair departments, customer contacts including contractors, agents, and direct customers on projects. They will also schedule technician visits while providing all information required to perform purchased services. Quoting services and parts to equipment when requested, filing and recording all project information and tracking project work to completion are also main responsibilities of this role

.
Key Duties and Responsibiliti

es
To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability requir

• ed.
  Schedule technician appointments with all par
• tiesComplete LMS Train
• ingsCapture and complete information for Service Fus
• ion.Knowledge of Install, PM, Service, Walkthrough proce
• ssesAssist in processing warran
• tiesAssist in technical sup
• portEscalation of issues as appropr
• iateQuote labor on proj
• ectsReview blueprints, layouts for accu
• racyContribute to project meet
• ingsProject, job, and metric reporting/trac
• kingEnforce service poli
• ciesCommunicate issues to appropriate departm
• entsBusiness travel as required (anticipated travel 10% of the time) both internationally and within North Ame
• ricaAdhere to Condair’s Quality Assurance Systems and Health and Safety poli
• ciesPerform other duties as assigned by Manage

ment
Professional Skills, Qualifications, and Compete

• ncies
  Education and Experience: Highschool diploma or equivalent required; college degree is an asset. Basic working knowledge and experience in project management preferred. Proven customer focused service communication, written, and verbal req
• uired.Language Skills: Fluent in English (reading, writing, spoken); ability to convey instructions clearly and with ease in person or over the
• phone.Ability to Reason: The ability to prioritize and manage multiple concurrent tasks/projects is required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists req
• uired.Computer Skills: Functional capability with Adobe Acrobat Reader and Microsoft products including Word, Excel, PowerPoint, Teams and Outlook. Experience using database software; SAP experience considered an
• asset.Math skills: Basic skills: ability to compute rate, ratio, statistical analysis, and percent and to draw and interpret bar g
• raphs.Certificates/Licenses: Valid driver's license and valid and up to date passport. Proof of ability to work in the US and ability to travel internationally and within North Am
• erica.Other: Ability to write reports/logs and effectively present information. Ability to read, understand and work from specifications, schematics, and building Blueprints. Exceptional organizational s

kills.
Personal Characte

• ristics
  Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other’s views. Gives and welcomes feedback. Offers to help others to achieve commo
• n goals.Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told. Works well independently and is self-mo
• tivated.Ethics: Works with integrity and strong morals
• /ethics.Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when
• needed.Safety: Observes safety and security procedures. Uses equipment and materials properly and as ins
• tructed.Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected

events.
Physica

l Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential

functions.
While performing the duties of the job, the employee is r

• equired to:Regularly use a computer
• workstationRegularly stand, bend, twist for the purpose of obtaining and reviewing pape
• r documentsOccasionally lift and carry small loads, less

than 40lbs
Work

Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essenti

al functions.
While performing the job duties, the employee is regular

• ly exposed to:A regulated i
• ndoor climate.Airports, airplanes, and other places that are associated with travelling domestically and/or in

ternationally.

Benefits/Perks
Condair is pleased to provide the following benefits to all full-time employees (sub

• ject to change):
• 
  Medical benefi
• tsDental benefi
• tsVision benefitsShort-term dis
• ability insuranceLong-term dis
• ability insuranceLife i
• nsurance/AD&DFlexible healthcare
• spe
• nding account401KFree sna
• cks and bever
• agesPaid vacati

onPaid sick l

eave
Accommodation
We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at na.hr@condair.com or call 613-822-0335 and ask to speak wi

th Human Resour

ces.
Acknowledgement
This job description reflects the immediate requirements of the post. As the duties of the post develop and the requirements of the company change, the post holder will be required to ca

rry out other dut

ies.
About the Company
Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create health

ier built environments.Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and r epresentat ives in over

50 locations worldwide.
Our Vision: To create healthier built environments and increase productivity with the optimal hum

idity for a better life.
Our Mission: Driven by our customers’ needs and supported by science, we engineer reliabl

e, susta inable solutions.Slogan: Hu

midity for

• a better life.
  Our V
• alues:We act on
• our visionWe are reli
• ableWe are result-ori
• entedWe empower our p

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