Job Description

Full job description

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

The Hardware Technician will be responsible for critical testing and troubleshooting of devices, including performing experiments to collect and analyze data. In addition, they will diagnose and help in root-causing failures and non-conformance across all product lines. This will be a full time employment contract role based in our San Francisco office 5 days per week.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Perform incoming quality checks on production material.
• Evaluate test and field data to ensure product quality.
• Learn the ins and outs of most if not all Samsara hardware devices.
• Organize and test customer-returned hardware, using Samsara's online dashboards to identify product health and drive failure analysis. Document results and communicate findings to stakeholders.
• Root-cause basic EE field failures using a power supply, oscilloscope, multimeter, and basic bench equipment.
• Support EE team in more complex root-causing with soldering and device modifications.
• Support EE and FW teams in the development of prototypes and electrical mock-ups for new projects using available devices, tools, and development kits. Coordinate hardware shipments to Samsara engineers and key partners.
• Set up testbeds for long-term product testing.
• Follow written instructions to use test jigs to retrieve firmware logs from device hardware.
• Work with engineers to define and execute tests, experiments and validation steps for new products.
• Assemble and/or rework prototype assemblies and wire harnesses (soldering, crimping, etc.).
• Maintain the lab space and keep equipment operational and orderly.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Willing and able to work on-site in our San Francisco office 5 days per week.

Minimum requirements for the role:

• Ability to follow instructions well, read and understand procedures and wiring schematics.
• Ability to use or learn a variety of test and measurement instruments (multimeter, logging power supplies, microscope, thermal chamber, optical).
• Small component soldering skills.
• Detail-oriented documentation skills (writing procedures/documenting test results).
• Proficiency with Microsoft Excel and Google Sheets.

An ideal candidate also has:

• AS Degree in Electrical Engineering, Mechanical Engineer or other formal training preferred (trade schools, military technical schools etc.).
• Python/SQL/Command Line Programming skills are a plus.

#LI-Onsite

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.

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