Job Description
Dir, Netw Ops & Deputy CIO Inf Job No: 497920
Work Type: Staff Full-time
Department: Information Technology Services
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Information Technology
Position Summary: The Deputy Chief Information Officer assists the CIO with the management and oversight of a hybrid (insourced and outsourced) organization. He/She also is responsible for managing projects, documentation, contract administration, and providing advice and assistance to the outsourced portion of the organization consistent with their field of expertise.
Position Responsibilities: - Supports the processes and procedures that are performed by an organization to plan, design, deliver operate, and control information technology (IT) services offered to customers
- Provides oversight and direction of all ITS Directors, Managers, and Technicians in the entire ITS
- Infrastructure team including Networking, System Administration, Telecommunications, and Security
- Provides oversight and quality assurance of all vendor contracts as it specifically pertains to IT infrastructure and acts as a point of escalation for problems or issues
- Manages projects and programs using participating university and contractor staffs, overseeing their organization, planning, monitoring, and closure
- Manages and/or participates in assigned IT Governance committees
- Prepares, manages, and monitors operational and capital budgets for the IT infrastructure areas
- Manages the relationships between the key IT vendors and the University
- Liaises between key university stakeholders and the ITS organization
- Provides reports for assigned projects and issues
- Participates in the IT Change Control process by using standardized methods to ensure efficient and prompt handling of all changes to IT infrastructure - in order to minimize impacts on service
- Creates/Maintains an ITIL Service Catalog specific to IT services provided by the IT infrastructure organizations
- Oversees the organization, analysis, and monitoring of capital and operational costs and expenditures for the IT infrastructure areas
- Review contracts and third-party agreements from an IT perspective to ensure the quality of services, cost, and compliance with University policies
- Assist with annual University IT audit
- Performs the duties of the CIO upon his/her absence and direction
Experience & Education Background: - Bachelor's Degree in Computer Science, Information Systems or equivalent in education and experience with a minimum of 15 years of related work experience in higher education Networking Telecommunications, or Server system administration.
- A master's degree is highly desirable.
- Foundations certification in the Information Technology Infrastructure Library (ITIL) required
Skills & Competencies: - Project management skills preferably using either Service Now or Microsoft Project
- Budget management skills using Microsoft Excel
- Change management skills using Service Now
- Service Catalog management using Service Now
- Fosters encourages and facilitates open communication and an atmosphere of open expression and communication
- Highly self-motivated and directed
- Ability to meet organizational goals and customer expectations
- Gain cooperation by explicitly addressing other's interests and concerns
- Ability to lead people towards meeting organizations' vision, mission, and vision
- Continually searches for ways to increase the satisfaction of faculty, students, staff, and other constituents
- Actions are consistent with University's strategic and operational objectives and standards
- Supports fair treatment and equal opportunity for all and enforces that policy within his/her sphere of influence
- Must possess the ability to handle multiple projects of equal priority at once
- Must have strong technical skills
Salary Range: $168,000 - 168,000
About Us: Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.
We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan, and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do, and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross-section of people from diverse backgrounds working and studying together.
The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University's retirement plan. Staff members are typically eligible for four weeks of paid vacation each year and have access to a shuttle to nearby subway locations.
Equal Employment Opportunity: Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities, and protected veterans.
Application Instructions: To apply, visit
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About Yeshiva University
Yeshiva University has been transforming lives for more than a century. Nowhere but here can students have a personal, small college experience while benefitting from the academic rigor of a top ranked research university. Since its inception YU has been dedicated to melding the ancient traditions of Jewish law and life with the heritage of Western civilization, and each year we celebrate as future leaders make YU their home. Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.
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Job Tags
Full time, Contract work, For contractors, Work experience placement, Immediate start,