Customer Support Technician Job at Maintainer Corp of Iowa, Sheldon, IA

MHpBMVM0QmtzYWM4VFI1aHBVVkM5bS8vVkE9PQ==
  • Maintainer Corp of Iowa
  • Sheldon, IA

Job Description

General Responsibility Statement:

Provides in-house administrative support to the Marketing, Sales & Service Departments. Works collaboratively with other departments throughout the organization. Performs data and clerical support when needed. Will assist in answering phones when needed. Performs other administrative tasks as directed by management.

Essential Job Responsibilities:

  1. Performs data entry into various tracking systems to ensure orders are booked, shipped, and tracked efficiently.
  2. Prints and sends pack list, invoices, and product literature to customers, dealers, and Regional Sales Managers (RSMs).
  3. Handles incoming customer service calls seeing that they are routed to the proper individual or handle in a courteous and expeditious manner. Demonstrates excellent customer service skills when working with internal and external customers.
  4. Produces sales reports as required for weekly staff meetings and sales meetings as well as various other reports as needed.
  5. Provides administrative assistance to coordinate details related to trade shows and RSM/Sales Department travel.
  6. Completes data entry and logs as required for International Fuel Tax Agreement (IFTA) compliance purposes.
  7. Enters and tracks warranty registrations for chassis and units, Unified Carrier Registration (UCR), and dealer licenses.
  8. Participates in all continuous improvement programs by offering suggestions and showing initiative in areas within direct control.
  9. Performs other duties as assigned by management.


Compensation details: 21-23 Hourly Wage

PIecaaa6b8480b-30492-35925265

Job Tags

Hourly pay,

Similar Jobs

Cimcorp

Quality, Health, Safety and Environment Manager Job at Cimcorp

 ...sustainability. Job Description The QHSE Manager (North America) is responsible for leading Cimcorps Quality, Health, Safety, and Environment (QHSE) efforts across North American operations, ensuring alignment with global standards and local compliance requirements... 

NICO PRODUCTS, INC.

Maintenance Technician (Production/Manufacturing) Job at NICO PRODUCTS, INC.

 ...can help determine if you are a good fit for us, and if we are a good fit for you. Attendance is CRITICAL to our success and need people that are committed to being at work, as scheduled. DUTIES: Upholds company policies and procedures Reads Work Orders/Repair... 

Marymount School of New York

Help Desk Technician (Entry Level) - Afternoon Shift Job at Marymount School of New York

 ...between both campuses, (Manhattan only) Interested applicants should send a resume and cover letter to ****@*****.*** with Help Desk Technician in the subject line. About Marymount School of New York Marymount seeks educators who inspire students to... 

Comfort Keepers of St. Cloud, MN

Caregiver Evenings Part Time Job at Comfort Keepers of St. Cloud, MN

 ...Comfort Keepers is now hiring an Evening Caregiver in Staples and Baxter. Rewarding job helping seniors stay in the comforts of their own home. Part-Time or Full Time available. Responsibilities: Light housekeeping includes cleaning bathroom, living areas, kitchens... 

Legacy Health

Urgent Care Part-Time Nurse Practitioner Job at Legacy Health

 ...registration and appointment scheduling. Job Summary: We are seeking progressive and entrepreneurial Nurse Practitioners with experience in adult and pediatric care to join our team in the Portland, OR, and Vancouver, WA region. As part of our team, you will...