Job Description

Why Join Us?

Become part of an exciting and innovative team in the world of helicopter tours and charters! We're looking for a Remote Customer Support Representative who is enthusiastic about providing exceptional service and enjoys the flexibility of working from home. If you're based in NY or NJ and have a passion for helping others, this role could be perfect for you!

Key Responsibilities:

Assist customers with inquiries and schedule helicopter tour services with a friendly and confident approach.
Confirm passenger details for their flights, ensuring a smooth and pleasant experience.
Answer calls promptly and courteously, providing clear and helpful information about our services.
Resolve scheduling conflicts through effective communication via phone and email.
Process credit card payments efficiently using our reservation system.
Stay informed about our evolving products and services to offer accurate and up-to-date information.

Qualifications:

Prior experience in customer service, sales, or related fields.
Strong ability to build rapport and connect with clients.
Excellent multitasking and prioritization skills.
Positive and professional attitude with outstanding written and verbal communication abilities.
Flexibility to work nights, weekends, and holidays as needed.

If you're dedicated to delivering top-notch customer service and thrive in a remote work setting, we'd love to hear from you! Apply today and become a valued member of our dynamic team.
Employment Type: Full-Time
Salary: $ 20.00 22.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Remote job, Weekend work,

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