Job Description

At Penta, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We are a fast-paced clinic with minimum turnover.

In a collaborative manner, the Medical Assistant will provide support to the Medical Provider and patients through a variety of tasks, including but not limited to patient care management, organization and communication.

The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the ENT of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our four core values of Caring, Respect, Teamwork and Quality.

We are looking for an extremely motivated individual to perform patient interviews, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. The Medical Assistant prepares treatment rooms for examination of patients. The Medical Assistant will work closely with our Providers and fellow staff members to ensure quality patient care and satisfaction.

Certified Medical Assistant

Work location

Please note that this job is based on-site in Winston-Salem, NC, with possible limited travel to our NC satellite offices in Kernersville, Clemmons, Elkin and Mount Airy.

Certified Medical Assistant

Purpose

Assists in all aspects of patient care under the supervision of a physician or PA.

Certified Medical Assistant

Responsibilities

1. Maximizes provider productivity by preparing for patient appointments, assisting with patient care during the appointment and providing appropriate follow-ups.

2. Reviews patients' charts prior to encounter and ensure exam rooms are prepared and stocked.

3. Schedules additional tests to determine or support diagnoses as directed.

4. Acts as a resource and point of contact for the patient in promptly returning phone calls to the patient, providing lab results, and answering questions from the patient.

5. Provides patient education in regard to aftercare plans to include medication prescribed, therapies ordered and any additional regimens ordered.

6. Ensures completeness and accuracy of medical records by capturing and entering patient concerns, vital signs, and information obtained from H & P into the patient's chart.

7. Minimizes risk to patient, co-workers and self by using personal protective equipment, checking equipment for safety before using and otherwise observing all safety precautions when performing job duties.

8. Minimizes opportunity for infection transmission; following sterile procedure guidelines to ensure non-contamination of sterile field; adhering to bloodborne pathogen standards, demonstrating knowledge of emergency procedures; reporting any unsafe or hazardous condition at once.

9. Protects patient confidentiality and privacy by complying with HIPAA provisions and protocols whenever creating, using or disclosing medical records.

10. Contributes to a patient-centered teamwork environment by becoming cross-trained in the duties of other staff as directed; filling in for other staff as directed by her/his supervisor; obtaining and maintaining any certification required for positions in which s/he has been cross-trained.

Certified Medical Assistant

Minimum Requirements:

• High school diploma or GED
• Completion of an approved medical assisting program - CMA/RMA Certification
• Current CPR certification

Certified Medical Assistant

Key Competencies:

• Patient service orientation
• Medical terminology
• Safety-conscious, OSHA compliance
• Coding (CPT, ICD, etc) knowledge
• Computer skills
• Phone skills

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