JOB SUMMARY:
This is an opportunity for direct hiring with the company.
Case Aide is responsible for supporting the case management department to ensure that unaccompanied children and youth receive timely services. Services are provided to children and youth residing in an emergency 24-hour shelter funded by the Office of Refugee Resettlement (ORR). The Case Aide is responsible for making daily phone calls for children and youth to family in country of origin and identified relatives or sponsor located in the U.S. Assists with documenting daily progress notes and filing any documents needed for reunification or case file purposes. Case Aide may assist children and youth in preparing for travel to either home country or U.S. and may assist in conducting audits on case files prior to closing.
The Case Aide must ensure that services adhere to Michigan Department of Health and Human Services (MDHHS), Office of Refugee Resettlement (ORR) and company policies. Muststrictly enforce and adhere to ORR’s Zero Tolerance Policy regarding abuse and neglect and all relevant ORR policies and procedures always ensuring the safety of the children and youth.
***PLEASE, DO NOT APPLY IF YOU DO NOT MEET THE QUALIFICATIONS***
Certification required
Technical Skills required
Email, Share Point, Microsoft Office, UC Portal, others as needed/required.
EDUCATION AND EXPERIENCE REQUIREMENTS:
• High School Diploma or GED is required.
• 2 years of experience working with youth preferred.
• Experience working in a shelter setting is a plus.
• Show a history of organizational skills and an ability to communicate accurately and effectively with multiple members of a team.
• Well organized, highly motivated, excellent communication skills, leadership skills that also display integrity.
• Proficiency in Microsoft Office is preferred.
• The ability to type and use a tablet/iPad, laptop, or desktop is needed to complete daily tasks.
In adherence with federal or state contract requirements (as applicable): Proof of COVID Vaccinations and other immunizations (i.e., varicella, measles, mumps, tetanus, Tdap, rubella, Flu, Hepatitis A and B)
Text Nancy at 915-305-7508 or send your resume to nmelendez@snelling.com
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