BMW Volvo Mercedes-Benz Service Manager Job at Berglund Luxury Auto Lynchburg, Lynchburg, VA

MVQ0NVQ0VmtzNk02U3g1a3BrVkM5MnorVUE9PQ==
  • Berglund Luxury Auto Lynchburg
  • Lynchburg, VA

Job Description

At Berglund Automotive Group we aim to create a challenging and positive work environment that promotes excellence. We empower our staff to provide the best experience possible to our clients. Berglund Luxury Lynchburg is looking for a motivated and passionate candidate to join our store as the Service Manager and lead our growing service department. It will oversee the service department for brands BMW, Mercedes-Benz, and Volvo. Envision working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on the staff and customer base. Are you ready to jump-start your career and grow with us? If the answer is yes, apply below!

WE OFFER:

  • Excellent growth potential with growing organization
  • Life, Disability, Dental, Vision, & Health Insurance

* 401K

  • Paid Vacation
  • Employee Discounts

RESPONSIBILITIES:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between service staff and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and Hire technicians and service advisors
  • Interview and make new hires
  • Manage workload distribution
  • Control and maintain a high shop productivity rate
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers
  • Train advisors on processes
  • Coach team on selling
  • Obtaining sales and profit objectives
  • Maintaining service records
  • Aiming to finish in the top of CSI rankings
  • Building and maintaining a positive work environment

REQUIREMENTS:

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Ability to lead a team successfully
  • Understanding of sales vs. profit
  • Comfortable with technology including: DMS, Word, Outlook, Excel, and Teams
BMW, Volvo, Mercedes-Benz, BMW Manager, BMW Service Manager, Mercedes-Benz Manager, Mercedes-Benz Service Manager, Benz Manager, Benz Service Manager, Mercedes Manager, Mercedes Service Manager, Volvo Manager, Volvo Service Manager, Lane Manager, Manager, Automotive Service Manager, Automotive Manager, Shop Manager

Job Tags

Full time,

Similar Jobs

TalentBurst, an Inc 5000 company

Maintenance Technician Job at TalentBurst, an Inc 5000 company

 ...Strong Microsoft Office skills ~ Prior work with a digital Multimeter (CMMS/DMM)~ Experience with boilers, HVAC, water systems, air compressors, electric schematics, nice to have. ~ Prior experience in Food & beverage, Pharmaceuticals, or Medical Devices, nice to have.... 

PacifiCorp

Service Coordinator (Local 125) - Hood River, Oregon - #113052 Job at PacifiCorp

 ...essential duties include customer communication, project tracking, data base entry and payroll processing. Other duties may include: Manage emails, letters, packages, phones calls...  ...Service Coordinator D, this is an entry level position and must demonstrate basic... 

Senior Helpers – Albuquerque, NM

Caregiver - Certified Nurse Assistant (CNA) Job at Senior Helpers – Albuquerque, NM

 ...difference in someone life!Come join us! We are Great Place to Work Certified! Senior Helpers of Albuquerque is to help seniors age with...  ...offers higher pay for if you are a certified nurse assistant (CNA) or have prior experience as a caregiver.Examples of Benefits... 

Cetera Financial Group

Operational Specialist Job at Cetera Financial Group

 ...At Cetera, we need detailed thinkers to help us deliver quality and value to our clients. As an Operational Specialist (Elite Specialty Operations Professional), are responsible for day-to-day operations while working and partnering closely with their Supervisor/Manager... 

LEAD Technical

Forklift Operator Job at LEAD Technical

A construction machine operator, also known as a construction equipment operator, uses heavy machinery to move materials and prepare sites for construction. They also perform basic maintenance on the equipment. Responsibilities Use machinery to move earth, building...