Job Description

Mercy Flights is accepting applications for a full-time AR/Billing Specialist II.

We are looking for the right candidate with critical thinking abilities and excellent customer service skills to work in our small, friendly billing office. Our Billing team describes the work environment as team oriented, supportive, positive and fun while balanced with the challenging specialty of ambulance billing. Mercy Flights is a non-profit organization that was established in 1949. Proudly serving our community by providing skilled emergency medical care and transport at a reasonable cost.

Position Information:

Administers high quality, customer service, and focused billing and collection services for treatment without transport, standby, and emergent and non-emergent medical transportation, including air and ground transports. Responsible to ensure the confidentiality and security of patient and billing records.

• Hours: 40 hours/week (non-exempt), Monday – Friday, 8:00am-5:00pm
• Starting Pay rate: market comparable (Depending on Qualifications)
• Full benefit package including: employee medical, dental & vision coverage (dependent coverage options available), cafeteria plan, flexible spending dollars, life insurance, short-term disability, 401k w/company contribution, employee assistance program (EAP) and earned time off (ETO).

Essential Duties and Responsibilities:

• Responsible to obtain pre-authorization from insurance companies as needed
• Responsible to receive, sort, and scan transport documentation from previous days’ transports and distributes priority billing to appropriate staff
• Responsible to check and verify online insurance, government subscriber, and hospital databases to determine effective coverage, deductibles and out-of-pocket (OOP) limits
• Responsible to review Patient Care Reports (PCR’s) and verify that all documentation is consistent and clear as well as determining appropriate coverage. Using ambulance coding standards and in compliance with Medicare regulations, determine the level of service, diagnosis code(s), medical necessity and to write a narrative summary
• Responsible to receive payments and supporting payment information and to post to accounts in an accurate and timely manner
• Responsible to provided excellent customer service and assistance to patients, customers and/or visitors by telephone, in person and by mail.

Qualification Requirements:

• High School Diploma or equivalent is required
• Medical billing administration education is preferred
• A minimum of three (3) years’ healthcare p rovider billing and collections experience required;
• Certified Ambulance Coding and/or medical billing administration certification is preferred
• Demonstrates the ability to work independently in a constructive and professional manner, ability to be organized, detail-oriented, problem solve and be a team player
• Working knowledge of Microsoft Office Suite including Word, Excel and Outlook and web-based applications.

How to apply:

Apply online at: . To ensure consideration, a completed resume and Mercy Flights application must be received. Incomplete applications and/or resumes will not be accepted or considered for review. This position will remain open until filled.

Mercy Flights is an Equal Opportunity Employer

Mercy Flights is a drug free workplace and follows federal guidelines set by the United States Department of Labor to provide a safe and drug-free work environment.

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